Complete Guide to Identifying the Correct Inlet Valve (Ballcock) for Your Concealed Cistern
If your concealed cistern is leaking, continuously filling with water, or experiencing inlet valve issues, replacing the old inlet valve (ballcock) is often the easiest and most cost-effective solution. Since we provide replacement inlet valves for various concealed cistern brands, identifying the correct valve can help you quickly solve leakage and flushing problems without expensive repairs.
👉 Follow the steps below carefully to identify the correct inlet valve before placing your order.
Step 1: Identify the Cistern Brand
Look for the brand name on the flush plate, WC neck ring, or any visible markings on the cistern installation.
Common brands include:
- Geberit
- Jaquar
- Parryware
- Hindware
- Cera
- Roca
- Kohler
- Grohe
The brand name is the most important detail for finding the correct inlet valve.
Step 2: Search on Marakaam
Visit Marakaam.com and search using:
Brand Name + Inlet Valve
Example: Geberit Inlet Valve
The search results will display compatible inlet valves available on our website.
Some inlet valves are used across multiple brands. Therefore, you may see products mentioning different brands in the results. Always compare product photos before purchasing.
Step 3: Match the Valve Carefully
3.1 Compare the Product Images
- Match the overall valve shape.
- Compare the size.
- Verify the installation style.
- Check the connection area.
3.2 Verify the Connection Type
The inlet connection type is usually mentioned in the product short description.
- Thread Type
- Push Type
- Push + Thread Type
Always ensure the connection style matches your existing valve.
3.3 Verify the Valve Size
Compare the dimensions mentioned on the product page with your existing inlet valve.
How to Measure the Concealed/Ceramic tank Inlet Valve
How to Measure the Pvc tank Inlet Valve
Once the image, connection type, and dimensions match, you can proceed with checkout.
Can't Find Your Valve?
If you cannot locate the correct inlet valve for your cistern, please submit a request through our Contact Us page.
- Provide the brand name.
- Upload clear photos of the valve.
- Share any measurements available.
Our team will review the request and help identify the correct replacement valve.
Important Replacement Information
Inlet valves are highly sensitive spare parts. Replacement requests are accepted only for:
- Manufacturing defects
- Transit damage
An unboxing video is mandatory for transit damage claims.
Fault Detected During Installation?
Please record a clear video showing:
- The installation process
- The valve operation
- The fault occurring
Send the video through the Contact Us page or email: [email protected]
Replacement Policy
Every returned inlet valve is inspected and tested by our technical team.
Replacement will only be approved if the valve is found defective during testing.
If the valve is found to be working correctly, no replacement will be issued and any applicable shipping charges will be borne by the customer.
We strongly recommend verifying the brand, connection type, and dimensions before placing an order.